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CTI stands for computer telephony integration which does exactly what it sounds like. It combines your phone and computer, so that your desktop performs the some functions of the phone such as call control, dial from the desktop and contact management.

This is not only a cost effective way to make phone calls, but it also comes with the benefit of screen popping which shows the caller information when a call is made or received. This can be very useful when making business calls.

You can also dial, answer and hang up on calls, all from the computer desktop.

If you'd like to increase the productivity of your staff and cut down your costs, then talk to one of our experts today about computer technology integration, or browse the pages in this section for more information.

If you would like more information regarding the services we provide please don't hesitate to contact us using the link below.

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